Why can't I see the 32K 360 walkthrough(panorama) in Elite plan?

Dear Coohomer,

While trying to render the 360 panorama, you may find that the 32K resolution is missing. In this case, kindly check whether you are in the Fast light template. If so, that's correct as Coohom currently is only supporting the maximum resolution of 16K for Fast light template: Ultra Fast Daylight, Ultra Fast Nightlight to ensure the fast rendered input. 

If you want to render the 32K resolution, please make sure that you select other light templates than Fast template such as Realistic ones. 

For any further queries or concerns, please feel free to reach Live chat or directly send email to support@coohom.com.